Employee
Reports the problem
What broke, who is affected, and what changed.
Managed IT for growing teams
We manage your company's IT so it's never nobody's job.
Help desk support, device setup and maintenance, Microsoft 365 administration, and vendor coordination - handled by one team, with one point of contact. You always know who owns the next step.
English service · Plans shown in CAD · Exact scope agreed before work begins
- What we manage
- Support
- Maintenance
- Microsoft 365
- Vendors
Why one provider
Not another place to forward tickets.
IT support works best when one team has the full picture: the employee, the device, the account, the software vendor, and the business decision behind it. We handle all of it as one job, not five separate tickets to five separate people.
Your team can get help
One clear place to ask for support - access requests, onboarding, offboarding, and everyday problems.
↗Devices get managed
Setup, patching, upkeep, and replacement decisions run on a regular schedule instead of waiting for something to break.
↗Microsoft 365 has an owner
Everyday tenant administration is handled alongside support and access work, not treated as a separate job.
↗Vendors do not go quiet
When another provider has to act, we manage the handoff and keep you posted on who owns the next step.
↗The complete MSP surface
Beyond support and devices: security, networking, continuity, and more.
Managed IT extends into security baselines, network coordination, backup planning, identity management, specialized applications, and strategic IT planning-all integrated into one managed relationship.
Endpoint security & compliance
Recurring patching, protection, access controls, and security baselines.
↗Networking & connectivity
Router, Wi-Fi, and ISP coordination as a managed responsibility.
↗Cloud & data protection
Backup strategies, continuity planning, and cloud application oversight.
↗Identity & access management
MFA, single sign-on, and access control across your systems.
↗Specialized applications
Line-of-business software, Teams and SharePoint, and vendor handoffs.
↗Planning & projects
IT roadmap planning, office moves, and one-time project integration.
↗How a request moves
One request can cross four systems. We make sure someone still owns it at every step.
This is the coordination problem managed IT should solve. Your actual responsibility map is built from your environment and agreed in writing.
Service owner
Keeps the full picture attached to the request
User, device, access, application, and business priority all stay linked.
Provider handoff
Brings in a vendor when the fix isn’t ours to make
Ownership stays clear while the specialist works.
Business decision
Sends approvals and trade-offs back to you
Budget and policy calls stay yours - we do not make them quietly.
What we do every month
The help desk is only one part of managed IT.
Fix what is broken
Log the problem, act within scope, and make sure the next step is clear.
Keep maintenance on schedule
Handle agreed upkeep, account work, and device tasks before they become a ticket.
Bring in the vendor
Loop in the software or network provider and keep the business impact attached to the ticket.
Report back in plain language
Flag open decisions, exceptions, and anything that needs your sign-off.
Start where you are
Start with what you actually need-not a feature list.
Our IT assessment asks about your current ownership, internal IT role, recurring friction, and what's changing. It gives you a short summary - not a score - and sends nothing until you choose to contact us.
Starting prices
$39CAD / user / month
Essential
Essential
$49CAD / user / month
Plus
Plus
A scoping call confirms users, systems, responsibilities, exclusions, and any separate project work.
Compare the two starting plans Understand managed IT cost Build the business caseA straightforward next step
Tell us about your setup. We'll tell you if we're a fit.
Share your approximate team size, current support setup, important systems, and anything that isn't clearly anyone's job right now. Don't send passwords or sensitive data in the first message.
Reach the team
Tell us what needs an owner
Share your team size, current support setup, and the responsibilities you want clarified. We will use that to figure out whether an MSP introduction makes sense.
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