People
How many supported users, roles, work patterns, and joiner/leaver needs belong in service?
Managed IT cost guide
A monthly number is useful only when the responsibility is clear.
The starting bands are published: Essential at $39 and Plus at $49 CAD per user, per month. Discovery determines whether the environment fits and what the written scope must say.
What shapes scope
Five questions sit behind the price.
Technology
Which devices, Microsoft 365 tenant, applications, locations, and dependencies are supported?
Responsibility
Is the MSP reinforcing an internal IT owner or holding recurring operations more fully?
Cadence
Which maintenance, review, access, and follow-through activities repeat?
Starting state
What documentation, access, open work, unsupported technology, or provider uncertainty must be reconciled?
The published bands
These are starting bands.
Exact inclusions, exclusions, user counts, supported systems, commitments, transition work, and any separately priced project work are confirmed in writing. This page does not promise that every environment qualifies at the published band. Infrastructure choices-like keeping a physical server versus cloud server migration-can also change this number. So can how hardware and software are bought - see IT hardware and software procurement.
- Essential - $39 CAD per user / month
- A starting foundation for straightforward environments needing consistent core IT ownership.
- Plus - $49 CAD per user / month
- A fuller starting cadence where change, dependencies, and security-baseline follow-through need more attention.
Compare proposals fairly
Normalize responsibility before normalizing price.
- Are the same users, devices, applications, locations, and vendors included?
- Does one proposal include recurring administration or maintenance that another treats as project work?
- Who owns employee intake, provider handoffs, and business-decision escalation?
- How are transition unknowns and unsupported technology handled?
- Which commitments are actually written rather than implied by sales language?
Reach the team
Tell us what needs an owner
Share your team size, current support setup, and the responsibilities you want clarified. We will use that to figure out whether an MSP introduction makes sense.
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