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Identity and access

Every login is a decision about who gets in.

Multi-factor authentication, single sign-on, and conditional access usually arrive as separate line items on a proposal. Here they are one picture: who can reach what, under which conditions, and who approved it.

The identity stack, named

Five pieces, one connected picture.

MFA

A second proof, applied consistently

Multi-factor authentication beyond a password, enforced across the accounts that matter, with a documented exception process for the accounts that genuinely cannot use the standard method.

SSO

One sign-in, many applications

Single sign-on connects supported applications to one identity instead of a separate password for each tool - fewer weak passwords, and fewer offboarding steps that get missed.

Conditional access

Rules that respond to context

Access decisions that account for device health, location, or risk signal before granting entry, instead of treating every sign-in attempt the same regardless of where it comes from.

SAML

The handshake behind the trust

The technical protocol that lets a business application trust your identity provider rather than maintaining its own separate password database - usually invisible until it needs troubleshooting.

Access review

A recurring check, not a one-time setup

A scheduled look at who can reach what, so access reflects a person's current role - not every role, project, or trial they were ever granted along the way.

Where the line sits

Turning it on is not the same as running it.

Can fit recurring scope

Enrolling users in MFA, maintaining single sign-on connections for supported applications, applying conditional-access rules already agreed in scope, and a recurring access review tied to the same joiner, mover, and leaver process as everything else.

May need separate work

A first-time conditional-access or SSO rollout across an unfamiliar application portfolio, a SAML integration requiring a vendor’s own engineering team, and identity-governance programs built for a specific compliance framework.

Honest limit: no identity control makes an account unreachable to a sufficiently determined attacker, and this page does not promise a specific breach-prevention outcome. The goal is a smaller, better-understood door - not a guarantee about who never gets through it.

Before signing

Ask a provider to be specific about identity, not just security in general.

  • Is multi-factor authentication a condition of service for every account, or an optional recommendation that some people quietly skip?
  • Who approves a conditional-access exception, and is that exception ever reviewed again, or does it just stay in place?
  • Which applications are actually connected to single sign-on today, and which still use a separate password nobody is tracking?
  • How often is access reviewed against who currently holds a role - not who held it when the account was first created?

Connect the work

See where identity fits the wider responsibility picture.

Reach the team

Tell us what needs an owner

Share your team size, current support setup, and the responsibilities you want clarified. We will use that to figure out whether an MSP introduction makes sense.

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Give every part of day-to-day IT a clear home.

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